Privacy Policy

1. Introduction

AIStraffic ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://aistraffic.com or use our AI-powered content generation services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Email address, name, password (encrypted)
• Billing Information: Payment details processed securely through Stripe
• Profile Information: Business details, industry, target audience preferences
• Communication Data: Messages, support requests, feedback

2.2 Usage Information

We automatically collect:

• Service Usage: Articles generated, websites connected, feature utilization
• Technical Data: IP address, browser type, device information, operating system
• Analytics: Page views, click patterns, session duration
• Performance Data: API response times, error logs, system performance metrics

2.3 Content Information

• Generated Content: AI-generated articles and their metadata
• Input Data: Keywords, prompts, business information used for content generation
• Website Data: Connected WordPress/Shopify site information

3. How We Use Your Information

3.1 Service Provision

• Generate AI-powered SEO articles tailored to your business
• Provide WordPress and Shopify plugin functionality
• Process payments and manage subscriptions
• Deliver customer support and technical assistance

3.2 Service Improvement

• Analyze usage patterns to improve AI algorithms
• Optimize system performance and reliability
• Develop new features and enhancements
• Conduct research and analytics

3.3 Communication

• Send service notifications and updates
• Provide marketing communications (with consent)
• Respond to inquiries and support requests
• Send important account and billing information

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted partners:

• Stripe: Payment processing and billing management
• OpenAI & Anthropic: AI content generation services
• Cloud Providers: Hosting and infrastructure services
• Analytics Services: Website and service performance analysis

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Prevent fraud and security threats
• Enforce our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement robust security measures:

• Encryption: All data transmitted using SSL/TLS encryption
• Access Controls: Role-based access with multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Secure, encrypted backups with retention policies
• Monitoring: 24/7 system monitoring and threat detection

6. Data Retention

We retain your information for the following periods:

• Account Data: While your account is active and for 2 years after cancellation
• Generated Content: Available in your account for the duration of your subscription
• Billing Records: 7 years for tax and legal compliance
• Analytics Data: Aggregated data retained for 5 years

7. Your Privacy Rights

7.1 General Rights

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information

7.2 GDPR Rights (EU Residents)

If you're in the European Union, you have additional rights under GDPR:

• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities
• Right to not be subject to automated decision-making

7.3 CCPA Rights (California Residents)

California residents have the right to:

• Know what personal information is collected and how it's used
• Request deletion of personal information
• Opt-out of the sale of personal information (we don't sell your data)
• Non-discrimination for exercising privacy rights

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by regulators
• Certification schemes and codes of conduct

9. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings, but some features may not work properly if disabled.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our application

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

13. Effective Date

This Privacy Policy is effective as of September 8, 2025, and applies to all information collected by AIStraffic from that date forward.

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