Refund Policy

1. Free Trial Period

• Cancel anytime during the trial period to avoid charges
• Full access to features during the trial period
• No obligations or commitments during the trial

2. Subscription Cancellation

You may cancel your subscription at any time:

• Self-Service: Cancel through your account dashboard
• Email Support: Contact support@aistraffic.com
• Effective Date: Cancellation takes effect at the end of your current billing period
• Continued Access: You retain access to paid features until the end of your billing period

3. Refund Eligibility

3.1 Annual Subscriptions

• 30-Day Refund Window: Full refund available within 30 days of purchase
• Pro-Rated Refunds: Unused portion refunded after 30 days
• Calculation: Refund = (Remaining months ÷ 12) × Annual payment

3.2 Monthly Subscriptions

• No Refunds: Monthly subscriptions are non-refundable after use
• Service Credits: May be offered for significant service disruptions
• Cancellation: Cancel to avoid future charges

4. Refund Process

To request a refund:

1. Email billing@aistraffic.com with your account details
2. Include reason for refund request
3. Provide order/subscription ID
4. We'll process your request within 5-7 business days
5. Refunds are processed to your original payment method

5. Exceptions

Refunds may be denied for:

• Violation of Terms of Service
• Fraudulent payment methods
• Abuse of refund policy
• Chargebacks (results in account termination)